Integration Patterns

Fast Forward offers flexible integration options to fit your IT landscape — from modern APIs to legacy file shares. Whether deployed in the cloud or on-premise, agents operate securely and effectively using a combination of local execution, API access, and event-based triggers.

Local Execution with Tools in the Agent Toolkit

Runs securely on the user’s device with their credentials, giving agents access to:

  • Installed email clients

  • Local/network file systems

  • OneDrive and SharePoint

  • Web apps via stored credentials or SSO

API-Based Integration

Connects to enterprise systems via REST or GraphQL APIs, letting agents read, write, and coordinate workflows across:

ERP (e.g., SAP, AFAS, Dynamics)

CRM (e.g., Salesforce, HubSpot)

HR platforms (e.g., Workday, SuccessFactors)

Internal systems exposed via custom APIs

Document Store Access

Agents pull and process data from shared drives, DMS, and unstructured docs for tasks like policy lookups, invoice parsing, or RAG Q&A.
Supports: SharePoint, OneDrive, SMB/NFS shares, email attachments, and PDFs.

Trigger-Based Integration

Agents can also act on external events — ideal for fast automation without deep integration.

Email Triggers

Detects new messages or attachments in monitored inboxes

File Triggers

Monitors folders (local, network, OneDrive) for new files.

Calendar Triggers

Acts on scheduled meetings or reminders.

Webhook Triggers

Launches agents from forms, portals, or external systems.

This hybrid approach gives IT maximum control while enabling high flexibility and fast rollout.